REFUND POLICY
REFUND POLICY
XTREME ATHLETES™
Last Updated: October 29, 2026
1. OUR COMMITMENT
At XTREME ATHLETES™, we want families to understand their purchases and feel confident choosing our programs.
This policy explains how refunds, cancellations, and eligible refund requests are handled.
Applicable consumer protection laws take precedence over any conflicting provision.
2. AT-HOME DIGITAL MEMBERSHIPS
Our at-home training membership is intended to provide families with structured, accessible athletic development resources.
THE XTREME 31-DAY PROMISE™
Eligible customers may request a refund within 31 days of their initial membership purchase, subject to the terms disclosed with the offer.
The XTREME 31-DAY PROMISE™ is intended to apply to the initial eligible purchase rather than automatically restarting with each membership renewal.
Refund requests should be submitted to:
Please include the purchaser’s name, account email address, and purchase information.
3. RECURRING MEMBERSHIP CANCELLATIONS
Customers may cancel recurring memberships using the cancellation methods made available during enrollment.
Cancellation prevents future renewal charges according to the applicable subscription terms.
Customers will not be required to continue paying for future billing periods after an effective cancellation, except where otherwise lawfully owed.
Cancellation and refund requests are separate processes. A cancellation does not automatically establish eligibility for a refund of a previous charge.
4. IN-PERSON SPEED & AGILITY TRAINING
Refunds and rescheduling for SPEED APEX™ sessions depend on the enrollment terms disclosed when purchasing a training package.
Families should contact XTREME ATHLETES™ as soon as possible regarding missed sessions, scheduling conflicts, or cancellation requests.
Any applicable refund, credit, or rescheduling conditions will be communicated before purchase.
5. CAMPS AND SPECIAL EVENTS
Seasonal camps, clinics, and special events may have separate cancellation and refund conditions.
Those conditions will be disclosed before registration.
6. DUPLICATE OR INCORRECT CHARGES
If you believe a charge was made incorrectly, please contact us with your transaction details.
We will review the charge and provide an appropriate resolution in accordance with applicable law.
7. HOW TO REQUEST ASSISTANCE
For refunds, billing questions, or cancellations:
XTREME ATHLETES™
Email: join@xtremeathletes.com
Website: www.xtremeathletes.com
We are committed to communicating clearly and reviewing customer concerns fairly.